Energy Business Network, 1200 17th Street NW, Washington DC 20036 • firstname.lastname@example.org
What We Collect About You
We collect information on the EBN websites during the registration process. Some uses EBN makes of this information include processing and verifying subscriptions, billing, and providing you with up-to-date information on the newest EBN products.
You may be asked to provide information that personally identifies you or allows EBN and/or its providers to contact you. Generally this information is requested when you are asked to register for fee-based services, although some free products and services may also request or require registration. You may be asked to provide personally identifiable information such as your name, address, email address and billing information (collectively 'Personally Identifiable Information' or 'PII'), as well as to select a username and password (if one is not selected for you by EBN).
To the extent unique information, which is not in itself PII, such as personal profile, anonymous identifier(s), demographic information, behavioral information, browser identifiers, session information, device type, carrier provider, unique device ID, UUID/UDID, carrier user ID, websites visited, IP address and traffic data, is associated with PII, then such unique information shall NOT be considered PII, but shall be considered user data. Additionally, PII does NOT include information that is collected anonymously (i.e. without identification of the individual user) or demographic or behavioral information that is not connected to or correlated with an identified individual.
Anytime a credit card is requested for processing orders through the EBN websites, the user transaction containing the credit card information may be encrypted using Secure Sockets Layer (SSL) technology. SSL provides strong encryption to all digital information as it crosses the Internet. While on a secure page, such as on order forms, the lock button on the bottom of Web browsers such as Navigator and Internet Explorer becomes locked, as opposed to unlocked or open when you are just surfing or in other areas of the website.
Access to certain portions of the EBN websites are password-protected so that only you will have access to the website as a subscriber. It may be necessary for EBN, its employees, contractors or providers working on behalf of EBN to access the website using your subscriber information to provide you with support or to perform certain maintenance tasks. This access happens on an as-needed basis only.
When you access or install a new product or service, you may be asked to register electronically. Your registration information will be merged with any information you have already provided ('profile'). If you have not previously registered within the EBN websites, a profile may be created for you from your product registration information. If you have not already registered by giving us your PII, you will be asked to do so to ensure that only you can access the product or services. Upon satisfactory completion of your registration information, EBN authorizes users to access and use the EBN websites and its products and services subject to the Terms and Conditions and this privacy statement. User shall maintain the confidentiality of any user name and password. If there is a breach of the confidentiality of a password or user name assigned to user, or any breach of security through user's account, then user shall so notify EBN’s customer assistance center immediately at email@example.com
When you access EBN services via a browser, application or other client, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
When you send email or other communications to EBN, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services.
In addition to the above, we may use the information we collect to provide, maintain, protect and improve our services (including advertising services) and develop new services; and protect the rights or property of EBN or our users. If we use this information in a manner different than the purpose for which it was collected, we will ask for your consent prior to such use.
EBN processes personal information on our secure servers located in the United States of America.
In special circumstances, EBN may opt to access or disclose PII when there is reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating EBN’s Terms and Conditions, this privacy statement, any applicable End User License Agreement, Provider or Subscription Terms, or when there is reason to believe an individual may be causing injury to or interference with (either intentionally or unintentionally) EBN’s rights or property, other EBN website users, or anyone else that could be harmed by such activities.
EBN may then opt to disclose or access PII in good faith in circumstances where the law requires it, and for administrative and other purposes that we deem necessary to maintain, service, and improve the EBN websites and our products and services. EBN may also be requested to disclose PII to law enforcement authorities or as may be required by court-ordered subpoena.
EBN adheres to the U.S. Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce’s Safe Harbor Program.
We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between EBN and an individual.